Media, Videos and Publications
Voconiq in the media
AgriFutures evoke Ag
"Hard won, and can be lost in an instant; Is trust the Aussie agrifood sector's most precious commodity?"
March 2024
Agrifutures
"New Research a Game Changer for Rural Industries Workforce"
March, 2023
Australian Financial Review
"Using data insights to mitigate social risk"
May 30, 2022
Energy News Bulletin
"PODCAST: Voconiq - putting the science in social licence"
October 30, 2020
The BBMC Crib Room Podcast
"Community voices and engagement with Kieren Moffat"
October 13, 2020
Newcastle Herald
"Port Waratah extends Local Voices survey program for further two years"
September 1, 2020
Business Acumen Magazine
"Charity Uniting WA uses Macquarie Telecom to save 60pc on mobile costs"
August 15, 2020
ABC NewsRadio
"Interview with Dr Kieren Moffat on trust in Australian agriculture"
Please note transcript may be inaccurate.
August 11, 2020
The Farmer Magazine
"Trust in rural industries remain strong"
July 28, 2020
AgriFutures Australia
"Rural industries on track with trust – new research reveals key drivers, risks and opportunities"
July 10, 2020
Austmine Limited - METS Tech Talk Webinar Series
"Leaving a legacy - Sharing benefits with stakeholders"
June 03, 2020
Community Trust in Rural Industries Project
"Rural industries on track with trust - key drivers, risks and opportunities revealed: Year one findings"
May, 2020
Manufacturers' Monthly
"Tool to build trust between industry and communities expands"
August 20, 2019
Crikey
"Mining isn’t the only option for jobs in regional Australia"
October 04, 2019
Australian Mining
"CSIRO initiative helps mining build social licence"
August 20, 2019
Mirage News
"Science-backed company to tackle social licence"
August 19, 2019
The West Australian
"CSIRO spin-off aims to help build corporate trust"
August 19, 2019
Energy News Bulletin
"New tool to help better manage social license developed"
August 01, 2019
Videos
Powerlink: Engaging With Queensland Communities
Our CEO Dr Kieren Moffat speaking at the Transmission Network Forum in November 2023. Dr Moffat delves into the insights from Voconiq's community engagement program for Powerlink Queensland.
Voconiq Local Voices:
Wherever there is industry activity, there is risk of community impact and conflict. This video gives you an introduction to how Local Voices can help organisations get to the heart of what drives trust in the communities they work alongside, so they can focus business and community investment where it matters most.
Measured: with René Sterk
Measured is RSC’s podcast series, with RSC Managing Director and Principal Consultant René Sterk conversing with a range of industry personalities. In this episode, Rene talks to Kieren about VoconiQ, risk management, JORC Code updates and much more.
Voconiq: Helping with your social performance
This video is an introduction to, and overview of, Voconiq and our services. It describes how trying to manage your social performance without an effective guide to lead you is challenging and can lead you down the wrong path. By combining advanced research skills and leading data science techniques, we engage with the communities that influence your business to make sense of these complex environments.
The Community Trust in Rural Industries Project: 12 month update
This video reveals insights into the drivers of community trust and acceptance for the rural industries sector. The results indicate that trust in rural industries is high—Australians believe fishers, farmers and foresters play an important role in society and are a vital part of Australia’s history. However, there are areas of community uncertainty that present risks and opportunities for the sector. These key insights are being fed back into the sector as important areas to monitor, maintain, and build upon.
Yamana Gold and the Social Licence to Operate Index provided by VoconiQ
This presentation is by Aaron Steeghs (Director, Health, Safety and Sustainable Development at Yamana Gold Inc), and discusses the Social Licence to Operate (SLO) index used by Yamana Gold, and how this has helped them to achieve important social outcomes surrounding their mining operations. The SLO index is provided by Voconiq, and our very own Kieren and Ana-Lucia are mentioned in the video, as we help the company transform community sentiment into actionable insights.
Energy News AU: VoconiQ - Putting the science in social licence
This video is a recording of an interview with our CEO, Dr Kieren Moffat, by Energy News AU. The following is a snippet of their promotional description: Each year global firm EY publishes its annual risk report highlighting some of the biggest risks to resource companies, and it seems every year social licence to operate is at the top of that list. Australian pioneer Voconiq says there has never been a more important time to discuss how industry operates and rethink the way companies make connections with the communities and stakeholders they work with. The pioneering consultant puts the science into social licence. The Voconiq team has redefined the meaning of social licence to operate, helping customers to harness the relational mechanisms that underpin it.
Latin American Media
Publications
Moffat & Zhang 2014: The paths to social licence to operate: An integrative model explaining community acceptance of mining
Abstract: We propose that to understand how a social licence to operate in mining is granted and maintained, we need to take account of the processes mining companies use to engage with local communities. The present research measured and modelled the critical elements of social licence by conducting a longitudinal study in an Australian mining region. The results of path analyses showed that building trust with local communities was crucial for mining companies to obtain and maintain a social licence to operate. The mining operation's negative impacts on social infrastructure, community members' perceived contact quality and procedural fairness in dealing with company personnel significantly affected the community's acceptance of the mining operation through inferred trustworthiness of the company. Our results highlight the importance of fair treatment and high-quality engagement of mining companies with communities, alongside mitigation of operational impacts, in securing and holding a social licence to operate.
Santiago, Demajorovic, Rossetto & Luke 2021: Understanding the fundamentals of the Social Licence to Operate: Its evolution, current state of development and future avenues for research
Abstract: The field of studies on social licence to operate (SLO) has grown considerably over the past two decades, leading to the emergence of new approaches, models, and theoretical development. This paper aims to organise, map, and analyse the evolution of SLO over its years of existence. We seek to understand the theoretical body that supports the concept; the rationality of the adopted trajectories for its scientific development; and the most influential studies that have guided these trajectories. A multi-method approach was applied in the procedure adopted to map the evolution of SLO, analysing international academic publications over the last 24 years (1996–2019). This has been achieved through a systematic, longitudinal literature review using citation and co- citation analysis; bibliometric techniques and social network analysis, combined with a thematic analysis of the complete articles... [continued within document, click to view].
Tools and resources
ICMM Stakeholder Research Toolkit
Description: Best practice guidelines for measuring and monitoring stakeholder relationships in the mining and metals industry resources sector.
The Stakeholder Research Toolkit provides step-by-step guidelines for companies seeking to measure and monitor their reputation among all stakeholder groups. Specifically, the toolkit provides a useful methodology for companies seeking to work collaboratively with stakeholders in order to understand the key drivers of reputation. This provides a mechanism for companies to incorporate and understand the perspectives of their stakeholders regarding company and industry performance. The toolkit has been designed to provide users with clear instructions on how to develop and apply meaningful survey methods for use with their stakeholders, and specifically local communities. This also includes incorporating a set of common metrics, which can support the measurement and monitoring of reputation over time at local, national and global scales.
Community Resilience During and After Covid-19: What role for the mining industry?
Description: The mining industry is inextricably linked to the fortunes and futures of the communities that live alongside its operations. When change, shocks or significant events occur that effect these communities, the industry can play a significant role in supporting them to endure, bounce back and even accelerate development progress. This document, published in 2021, helps the mining industry to consider a broad definition of community resilience to mean 'the capacity of communities to respond, adapt, and thrive regardless of challenge or context' and provides a starting point for new approaches to building resilience.
For more information and to download the full document, please visit the ICMM (International Council of Mining & Metals) website here.
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