The Yindjibarndi survey is now closed. Thank you to everyone who took part. We look forward to sharing the insights with Yindjibarndi Nation soon.

Voconiq is a Brisbane based engagement science company. We specialise in bringing the voices of communities into companies and organisations, like Yindjibarndi Nation. We help companies and organisations develop a better understanding of what is important to communities and to build deeper relationships as a result. At our heart, we are a company that values people and community interests, and we work hard to help communities have their say about projects and local issues that affect them.

We are a multi-skilled, growing team of scientists, researchers, academics, community engagement specialists and industry experts who value people and relationships above all else. We are led by our CEO, Dr Kieren Moffat, and are now delivering our innovative approaches on five continents.

What do we do?

We provide useable data and insights to help companies and organisations understand what is going on in the communities that surround them, including the thoughts and opinions of the people in those communities. We gather this data through a variety of methods which typically involve surveys, interviews, community and stakeholder engagement, and existing data sources from the community.

Our goal is to bring the voices of communities into the places where they can effect change and are needed the most: within the companies and organisations that operate in and around them.

How are we supporting Yindjibarndi Nation

Yindjibarndi Nation have engaged Voconiq to deliver the ‘Yindjibarndi Nation Survey' The goal of the survey is to give Yindjibarndi members the opportunity to have their say and share what they value most about their communities.

The benefit of having Voconiq undertake this work is to allow community members to confidentially express their views, thoughts and concerns to someone that has no conflicting interest in the outcome of the work. This will not only help community members feel more comfortable providing their unfiltered opinions, but also help us collect a sample of responses at arm’s length from Yindjibarndi Nation.

How do we protect your privacy?

Voconiq is conducting the ‘'Yindjibarndi Nation' surveys on behalf of Yindjibarndi Nation Limited, but we are separate from the organisation. This means we will separate your survey responses from your personally identifying information before these are passed to Yindjibarndi, therefore they cannot link a response to any particular person.

We will be collecting some personal information, including contact details, demographic information (e.g., gender, occupation), and information about your personal views. The collection, use, disclosure, storage, and security of personal information is done in accordance with the provisions of The Privacy Act 1988 (Privacy Act), including the conditions for the lawful processing of personal information. Please review Voconiq's Privacy Policy for more details.

Your survey responses will be kept confidential and stored on secure platforms. Only aggregated data will be used to indicate the opinions of community members as a collective, except where you grant us explicit permission to share responses in full (e.g., if you provide free-text responses or comments, we will ask whether we can share these with the company in full or just in aggregated form). Your name and contact details will not be connected with these comments.

Frequently asked questions

What is Voconiq?

Voconiq is a company that was spun out of CSIRO in 2019. It bridges the gap between communities and the companies and institutions that work alongside them by activating understanding of different viewpoints. Underpinned by a platform of science, Voconiq translates data-driven community insights into tangible solutions which improve the way communities, governments, institutions, and companies interact and relate.

What is the approach?

Voconiq delivers a community survey and engagement approach that helps companies, industries, and governments to understand what matters most to community members and how to develop stronger relationships with communities.

Community attitude data is collected over time, analysed, and provided back to the company and community in a format that is accessible and useful. The process provides an avenue for organisations like Yindjibarndi Nation to actively understand and address issues that are important to the community.

Can the surveys be completed multiple times?

The survey can be completed on the same device more than once, by design. Our systems are designed to allow multiple entries into the survey from the same computer or device so that multiple people can complete the survey from the same public machines (for example, from the library or other public computers). This is critical to ensure equal and inclusive access to community members who may not have their own computer or internet (or struggle using such things at home).

However, the issue of multiple survey entries from a single individual potentially skewing the data is something that we take seriously. Our data processing is sophisticated and flags every instance of an additional entry from the same device, as well as flagging similar results from multiple different devices (where, for example, the same individual has completed the survey from multiple different devices). The system alerts us to perform additional checks on these responses (which include both an inspection by a data scientist and via advanced statistical processing). Where multiple responses are deemed to be from the same individual, surplus responses are disregarded and removed from inclusion in the survey results.

In addition, we design our surveys to enable us to provide a deeper insight or understanding of complex issues – the weight of responding or proportion of responses that are supportive of an issue is only one part of the results delivered. Of greater interest will often be the average ratings within different groups and how they differ.

Are the surveys confidential?

Voconiq has a strict ethics framework that protects the rights of participants. All data are maintained securely, and no personal information or information that would enable identification of individuals is made available to the organisation or any other party. Participant confidentiality is assured. All Voconiq processes comply with or exceed the requirements of the Privacy Act 1988.

Within Voconiq, participant personal information and their survey response data are kept physically separate and only accessible by a small number of senior project members. All other parties, including the commissioning organisation, receive an aggregated summary of responses by the community, not the raw data.

What happens to the survey data?

Your confidential survey responses will help the Yindjibarndi Nation to:

Develop a comprehensive understanding of the demographics of Yindjibarndi members.
Understand the issues that matter most to the Yindjibarndi people.
Make decisions for the future and plan activities and programs.
Work in partnership with our community on the things that matter.
Produce community summaries and reports to share the key findings.

The Yindjibarndi survey is now closed. Thank you to everyone who took part. We look forward to sharing the insights with Yindjibarndi Nation soon.

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