We help our customers evaluate their social performance by engaging with communities to understand their experiences and expectations. Additionally, we provide the insights and tools to organisations that help them make better decisions, informed by science, based on what the community expects of them. Ultimately this builds trust and acceptance of the organisation, meaning that they can be a better neighbour.
Trust is at the centre of our company – we investigate what builds trust and what degrades it.
Capturing community voices from areas around industrial operations, we integrate ourselves locally, all around the globe. Currently located in Australia, Argentina, Brazil, Chile, Ecuador, Indonesia, Portugal, Sweden, Canada, the USA and Zimbabwe, we are continuing to expand our reach.
Capturing community voices from areas around industrial operations, we integrate ourselves locally, all around the globe. Currently located in Australia, Argentina, Brazil, Chile, Ecuador, Indonesia, Portugal, Sweden, Canada, the USA and Zimbabwe, we are continuing to expand our reach.
“In a fast paced environment such as mining, it can be challenging to get the attention of the management team and to facilitate action, when we don't have data to back up the narrative. [The social licence measure] takes it out of the realm of anecdotal qualitative data, and takes it into the realm of science...and we're surrounded by engineers and finance people who live on data“
Aaron Steeghs
Yamana Gold
“We know that to be a real part of our community it's important that we listen...That's why we are committed to continuing to conduct independent Local Voices surveys to find out about any community concerns and in what areas we are doing well.“
Hennie du Plooy
Port Waratah Coal Services