Clear interpretation of results and what matters most.
What is Local Voices?
Voconiq Local Voices is a community listening program that helps organisations understand and strengthen relationships with the communities where they operate. Voconiq Local Voices provides site-specific, evidence-based insight that supports action and performance tracking.
Understand community sentiment over time
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Benchmark performance locally and against the Voconiq Benchmark Database
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Identify the issues that most strongly influence trust and acceptance
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Take informed action to strengthen relationships and reduce social risk
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Evaluate whether actions are improving outcomes
Trusted globally across mining, agriculture and more
Local Voices is science-based and has been used in more than 25 countries across six continents, supporting organisations in a wide range of industries and operating environments.
Understanding trust in context
Why this matters
Strong community relationships are not built on assumptions. They require evidence. Local Voices provides a trusted third party evidence-based way to measure trust and acceptance, understand the drivers of community sentiment, and identify where action will make the biggest difference.
Local Voices becomes a central system for
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Benchmark performance locally and against the Voconiq Benchmark Database
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Identify the issues that most strongly influence trust and acceptance
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Take informed action to strengthen relationships and reduce social risk
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Evaluate whether actions are improving outcomes
What you receive
Workshops with Voconiq analysts to translate results into action and priorities.
The dashboard is the place where all the results live and can be tracked over time.
How It Works
Local Voices uses two types of surveys to understand community sentiment and track change.
Anchor surveys establish a baseline and identify the key issues shaping community sentiment. Pulse surveys are shorter surveys used to track change, monitor priority issues and explore emerging topics.
Each survey cycle includes reporting, briefings and dashboard updates.
Insights to Action
Local Voices is built on the principle that measuring sentiment is only valuable if it leads to action.
Voconiq’s Trust Model identifies the key drivers of trust and acceptance and shows where organizations should focus time and resources to improve relationships and reduce social risk.
By collecting data repeatedly over time, Local Voices helps organizations evaluate whether their actions are improving outcomes.