How Voconiq products work together

Organizations usually build their social performance capability over time. Voconiq’s products are designed to support this journey, from understanding communities and citizens to integrating social license into enterprise strategy.

Etapa 1: inteligência local

Local Voices

Local Voices provides site-level, insight that helps teams understand what the community values, take action, and track performance as the relationships evolve.

At site level, organizations need to understand

  • Community trust and acceptance

  • Drivers of social risk

  • Impact of engagement and investment

  • Emerging local issues

This is the foundation.

Pessoas em uma oficina

Etapa 2: coordenação empresarial

Voconiq Enterprise

As Local Voices expands across multiple assets, complexity increases. Social data becomes a strategic asset, not just a collection of reports.

At this stage, organizations need

  • Central coordination

  • Aggregated enterprise reporting from all sites

  • Consistent interpretation of results

  • Data-driven KPIs linked to corporate strategy

  • Voconiq Enterprise brings site-level programs together into a coordinated, enterprise-wide social intelligence system.

Pessoas em volta de uma mesa discutindo relatórios

Etapa 3: alinhamento estratégico em múltiplas escalas

Integrando Local Voices + Citizen Voices

For organizations operating nationally, social license exists in local communities, in national public opinion and in political spheres. When Local Voices and Citizen Voices are used together, organizations can understand how national expectations and community sentiment connect.

This helps organizations

  • Understand how national expectations influence local risk

  • See where local and national sentiment align or differ

  • Separate long-term, systemic issues from local or site-specific issues

  • Align corporate strategy with what is happening on the ground

  • Develop clear, evidence-based strategies

Pessoas com as mãos empilhadas

Enterprise as a bridge

Nesse nível, a inteligência social é totalmente integrada à estratégia e à governança da empresa. Conecte o desempenho social à tomada de decisão da liderança executiva e do conselho por meio de nossos relatórios de nível executivo, defina metas e KPIs mensuráveis e gerencie a licença social ao longo do tempo.

Sem essa camada, os dados sociais muitas vezes permanecem no nível do local. Com ela, o desempenho social passa a fazer parte da estratégia da empresa.

The full enterprise model includes

  • Local Voices atua em todos os locais
  • Citizen Voices atua em escala nacional
  • Enterprise conecta e apresenta relatórios entre programas
  • O insight social orienta a estratégia e a tomada de decisão

Isso permite que as organizações gerenciem a licença social com o mesmo nível de rigor aplicado à segurança, às finanças e ao desempenho operacional.

Interested to know how Enterprise would work for you?

Entre em contato Leia mais sobre Local Voices